High Rankings Question of the Week

February 22, 2012This week I asked my social media followers:

++Do you have a content marketing funnel or plan?++


Here's how they responded:


Twitter


AndyBeal: No, unless you count: Churn it out, when we can. ;-)
Twitter
Pagesauce: Yep, have a content marketing plan ? sticking to it or getting others to isn't quite so easy.


JTPotts: I have a plan, still trying to sell it to execs though. :-(

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Posted on 9:29 PM by Rome | 0 Comments

SEO Question and Answer Lightning Round

January 25, 2012By Jill Whalen

Image Credit: KiSS_Ze_CHeF What does a good online marketer do when stuck for topic ideas these days? Go to Twitter, what else! I asked my followers to hit me with their burning SEO questions and they didn't disappoint.

Set your stopwatches and I'll grab my buzzer and we'll get started with the SEO Q&A Lightning Round!

Google Search Plus Your World

Lots of people wanted to know my thoughts on Google's Search Plus Your World (SPYW), which is Google's new way of showing results to people who are logged into their Google accounts. So we'll start off with those.

@jillwhalen How about the effect on SEO professionals with the developing Google Search Plus innovation? ? Zachary Starkey (@ZacharyStarkey) January 24, 2012

In all honesty, it's really too soon to tell how Search Plus Your World is going to turn out. Google promoting Google+ at the expense of providing relevant results is quite annoying to many. For instance, just now when trying to find the most appropriate past articles of mine to link to from this one, Google was first showing me content I've posted on Google+ that weren't necessarily related to the topics I was looking for. They did have the content I wanted a bit lower down, but isn't that backwards?

While I hate to say this (because it plays right into Google's greedy little hands), I would definitely recommend that anyone dishing out content on their website be sure they have a Google+ profile and encourage their target audience to circle them. And as I wrote last week, it's critical to try to get into the Google Authorship program. But beyond that, only time will tell. Don't forget that, as part of the tech industry, we are in our own little bubble when it comes to Google+. The rest of the world has barely heard of it and likely hasn't even seen their Google search results change very much because of it.

@jillwhalen Jill, how about an article on what % of search results are now compromised by Google's SPYW results?#SEO ? Aloysius Carl (@aldigital) January 24, 2012

I don't think it's possible to say what percentage of the search results show SPYW. Everyone's results are different depending on whether they have a Google+ account, how many people they have circled, whether they're logged in, and so many other factors.
@jillwhalen The future of Google Search PYW with regard to local search (small biz in the "people and places" box eventually?) ? Mickey Mellen (@mickmel) January 24, 2012

I'm not sure I even want to take a guess at this one, although I can see perhaps Google adding location data somehow to the search results. For instance, I just noticed I could enable location data on my Google phone (Nexus S). I imagine that in the future (if not already), if I do a mobile search when I'm out somewhere, Google might use my previous locations to guess what I might want to see now. Google also has check-in data that they will surely use in a similar way.

Local SEO

Beyond, Search Plus Your World, Google Places Pages and getting found locally was also a recurring theme in my questions:

@jillwhalen: One Google place listing per office location or multiple when it comes to a law firm? ? UXBlunder (@UXblunder) January 24, 2012

Good question! It's my understanding that you're only supposed to have one Google Places page for any one company or location. Because a law firm is one company, I believe it would violate Google's terms of service to attempt to have more. I'm no Google Places expert, however, so I did a bit of research on this, and this post by local SEO expert Mike Blumenthal: Google Places Basics: Two Business Listings or One? seems to agree.
@jillwhalen How about SEO ideas for non-local businesses to compete? ? weboptimist (@weboptimist) January 24, 2012

Because I don't do a lot of local SEO, most of my SEO articles focus on SEO on a national level. However, I think you may mean, "How would one compete for local (city/state) keyword phrases without necessarily having a physical bricks-and-mortar store in the specific locations?" See the next question and answer.
@jillwhalen If a small biz has customers in 5 counties, how do you best target counties & primary towns with SEO, i.e., "stove repair [town]"? ? keethgee (@keethgee) January 24, 2012

Unfortunately, there aren't too many ways to do what you'd like in a non-spammy way. However, while I wouldn't personally do it for myself or a client, it does appear that the ole "location madlib spam" trick continues to work very well for many sites.

SEO Tactics

My favorite questions dealt with rolling up your SEO sleeves and getting your hands dirty with the nitty-gritty how-to stuff.

@jillwhalen Thanks! My SEO question would be: What's the most common tactic you use (or change you make) that your clients have overlooked? ? Will Montanaro (@willmontanaro) January 24, 2012

One of the most common mistakes I see is when clients are concerned with keywords that are not always the ones on which they should be focusing. Making the most overlooked tactic keyword research to find the most appropriate ones. In addition, learning not to concern yourself with just 1 or 2 pet phrases at the expense of the hundreds or thousands of others that should bring targeted traffic.
@jillwhalen Is there a way to check if your SEO results are paying off in the short term, or do you have to wait for long-term results? ? Marta (@MartasAdvice) January 24, 2012

It's a common misconception that SEO takes months or years to start working. For a website that has never done much SEO (or has done SEO poorly), professional SEO work should start showing results within a month or two and continue to get better over time. It's easy to measure success via Google Analytics or your web analytics software of choice. Look for more search engine visitors coming in from a wide variety of the keyword phrases you've optimized for, as well as more of the "small conversions" that can eventually lead to large ones.
@jillwhalen How about a start-to-finish game plan for out-trafficking Wikipedia? ;)#SEO ? Thomas M. Schmitz (@TomSchmitz) January 24, 2012

First of all, you're never going to out-traffic Wikipedia. It's huge, and a great resource for many things. Perhaps you meant outranking them for the phrases that are relevant to your website? If so, it's still going to be tough! For the most part, the content that I see that outranks Wikipedia is generally content from well-established, authoritative websites. I've found that if you have some great older content that is right under Wikipedia, updating it to ensure it's still accurate and then re-promoting it via social media and other forms of online marketing can give it just the boost it needs to rise above Wikipedia. But you've got to have that content in the first place, so this is a super-long-term strategy for anyone just starting out!
@jillwhalen Is there any place for a 3-way link request in today's SEO world? I.e., u link to me and I link to u from a different site. ? Marie Haynes (@Marie_Haynes) January 24, 2012

Absolutely, positively no. It was stupid when it was first dreamed up, and it's even more stupid now. :)
@jillwhalen Ruler of the Google Kingdom for a day, what would you change? ? David Feller (@david_feller) January 24, 2012

Easier said than done, but I would figure out a way to ensure that multiple keyword-rich domain websites owned by the same company no longer show up in the search results. Especially those obvious ones that use the same phone number!

SEO Business Issues and Trends

Another category of questions pertained to SEO as it relates to businesses.

@jillwhalen Why don't more people "get it"? ? John Tully (@dsm_llc) January 24, 2012

See: Who Keeps Spreading Silly SEO Stupidity, and Why?
@jillwhalen How would you suggest a web dev (with mainly on-site SEO exp) looking to enter the SEO field approach an SEO agency for a job? ? Martin Hurford (@martinhurford) January 24, 2012

I think your best bet might be to look for an agency that may lack the technical expertise necessary to do great SEO work. Many companies have content creators, etc., but don't really understand the importance of the website architecture and overall crawlability of the website. If you have a good understanding of that, you'd be a great asset for many SEO agencies. You might also try connecting with a job placement company such as Onward Search that specializes in online marketing jobs.
@jillwhalen What#SEO trends do you see for small business in 2012? ? Hiveling (@Motion_Comic) January 24, 2012

While it's been a long time coming, I think almost all small businesses these days have to start wrapping their head around how to market their websites via social media. As I stated in Why SEO in All the Right Places No Longer Works, participation (real participation, that is) in social media is being a very important signal to Google. The whole Search Plus Your World business shows this to be true in an exaggerated way. Just remember that it's not setting up your Facebook page that is going to make a difference, it's what you do with your social media accounts that is important.

Jill

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Posted on 7:46 PM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

To go along with this week's article on Rel=Author, I asked my social media followers:

Have you implemented Rel=Author on your content yet? If yes, does it show in Google results?

Here's how they responded:

Twitter

SEOChemist: Yes, yes and no. I have it working on some sites and not others. Yet to figure out what is going wrong.

Realicity: Yes, I've implemented & not showing in search results. Wondering if it's a high school'esque popularity content for Google :(

Marie_Haynes: Yes, I implemented it months ago and it started showing 2 weeks ago.  Seeing dramatic CTR increases!

Google+

Steven Weldler: Not yet.

Tamra Hamblin: Yes and not yet.

David Wallace: Yes about 2 to 3 weeks ago and still has not taken effect. Not sure if I did it correctly but haven't heard anything back from Google so uncertain. I heard it is still a manual process and can take some time.

Gil Reich: Yes, implemented it. No, it doesn't show up.

Sean Carlos: Yes, yes.

Dianna Huff: Not yet but it's on the to-do list.

Ken Horst: Not yet :(

Wissam Dandan: Yes and Yes.

David Sottimano: Yes and No.

Jill's Comment: Judging by these replies, it looks like my article providing 5 reasons why you need to implement Rel=Author ASAP has come out just in time!

Want to participate in the High Rankings Question of the Week?

Follow @JillWhalen on Twitter
Like High Rankings on Facebook
Circle Jill Whalen on Google+

Jill Whalen is the CEO of High Rankings,Jill Whalen an SEO Services company in the Boston, MA area since 1995. Follow her on Twitter @JillWhalen

If you learned from this article, be sure to sign up for the High Rankings Advisor SEO Newsletter so you can be the first to receive similar articles in the future!

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Posted on 5:35 PM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

To go along with this week's article on Rel=Author, I asked my social media followers:

Have you implemented Rel=Author on your content yet? If yes, does it show in Google results?

Here's how they responded:

Twitter

SEOChemist: Yes, yes and no. I have it working on some sites and not others. Yet to figure out what is going wrong.

Realicity: Yes, I've implemented & not showing in search results. Wondering if it's a high school'esque popularity content for Google :(

Marie_Haynes: Yes, I implemented it months ago and it started showing 2 weeks ago.  Seeing dramatic CTR increases!

Google+

Steven Weldler: Not yet.

Tamra Hamblin: Yes and not yet.

David Wallace: Yes about 2 to 3 weeks ago and still has not taken effect. Not sure if I did it correctly but haven't heard anything back from Google so uncertain. I heard it is still a manual process and can take some time.

Gil Reich: Yes, implemented it. No, it doesn't show up.

Sean Carlos: Yes, yes.

Dianna Huff: Not yet but it's on the to-do list.

Ken Horst: Not yet :(

Wissam Dandan: Yes and Yes.

David Sottimano: Yes and No.

Jill's Comment: Judging by these replies, it looks like my article providing 5 reasons why you need to implement Rel=Author ASAP has come out just in time!

Want to participate in the High Rankings Question of the Week?

Follow @JillWhalen on Twitter
Like High Rankings on Facebook
Circle Jill Whalen on Google+

Jill Whalen is the CEO of High Rankings,Jill Whalen an SEO Services company in the Boston, MA area since 1995. Follow her on Twitter @JillWhalen

If you learned from this article, be sure to sign up for the High Rankings Advisor SEO Newsletter so you can be the first to receive similar articles in the future!

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Posted on 1:43 PM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

This week I asked my social media followers:

++How do you measure the success of your SEO work?++

Twitter

Netmeg: $$ this year vs. $$ last year.

Chiropractic: Phone calls.
Twitter

Realicity: The value of the initial leads & sales generated via search as well as long-term impact from the lifetime customer value.

Marcusbowlerhat: It depends on the campaign & client but ideally, conversions & goals in analytics beat ranking or traffic reports.

JTPotts: Conversions: Forms filled out, driving directions retrieved, documents downloaded, and occasionally coupons redeemed.

yankeerudy: Metrics tied to objectives set before work started i.e., conversion rate, raw organic visits, etc. Definitely not rankings!

oleary: One way to measure the success of SEO work is to look at total number of keywords sending traffic.

anthonydnelson: New customers, conversion rate %, and sales brought in from non-branded organic traffic.

noelx99: More customers/leads/business for my clients.

TomSchmitz: I look at target keyword traffic, all non-$ search (traffic & keyword diversity).

Facebook

Matt Crouch: Depends on the client, their goals and what part of the website I am able to have input in. Is the client looking for traffic, forms filled out, phone calls, orders placed?Facebook At the end of the day I am still looking for traffic. If traffic is increasing and those sources were influenced by my work. Now if I wrote the copy, picked the products to sell, etc., I may hold myself responsible to other goals.

Dianna Huff: Depends ? increased (targeted) traffic, conversions, increased search engine presence for targeted keywords and leads.

Rob Snell: I'm all e-commerce, so revenue, revenue, revenue. We measure top 100 pages by organic traffic/revenue, and then long tail. We also assign revenue per visitor to each keyword, then measure the rank to determine where we should focus efforts, to see if improved rankings would be worth the SEO work or not.

Sarah Theodorou: Improved traffic to the site from engines because of increased search visibility. Improved traffic levels from referral sites where I have improved the presence.
Most importantly, that improved level of traffic from engines and referral sites has converted.

Google+

Jon Henshaw: Increased organic search traffic that results in higher site engagement, goal completions and/or increased ad revenue.

Joe Hall: What Jon Henshaw said. But also it depends on who the work is for. If it's for a client then we work with them on what their key performance indicators (KPI's) are. If it's for us, then it's usually conversions.

Thomas Rosenstand: Easy. When my clients' business goes through the roof thanks to my work. I don't care about their rankings and/or traffic. I care about their revenue. So do they ;-)

Tilak Bisht: I measure organic search traffic with increased revenue and profit.

Jorge Steffen: What stage of what kind of project are we in? Organic growth and goal completions (think sign-ups or subscriptions) could be more important early and transfer conversion optimization might fit better later in a project.

Denis Desnoyers: For me, it's quite simple. When I see a site that I put up for a client winding up on the first page of any search engine and staying there for targeted keywords, my clients are happy and so am I. You can't crunch the pride you get for your work into numbers.

Mark Edmondson: Revenue increase from non-brand keywords.

David Pavlicko: Revenue increase, non-branded search volume, and conversions. Determining goal values for conversion types and applying those to goals within analytics has really helped demonstrate the value of our services and justify our fees.

Scott Van Achte: Totally case by case. Sometimes conversions in the form of sales, leads, sign-ups, etc. Sometimes strictly traffic. Revenue increases. And even sometimes, just the ranking itself, traffic being unimportant (yes, I have had at least one client that only cared about this for a variety of reasons).

Kevin Gallagher: Success is measured by whatever the clients goals are and are not necessary what we would perceive them to be.

And...

Jill's Response: Increased targeted website traffic to the pages they should be landing on, and increased conversions, phone calls, leads and sales.

Want to participate in the High Rankings Question of the Week?

Follow @JillWhalen on Twitter
Like High Rankings on Facebook
Circle Jill Whalen on Google+

Jill Whalen is the CEO of High Rankings,Jill Whalen an SEO Services company in the Boston, MA area since 1995. Follow her on Twitter @JillWhalen

If you learned from this article, be sure to sign up for the High Rankings Advisor SEO Newsletter so you can be the first to receive similar articles in the future!

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Posted on 2:13 AM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

This week I asked my social media followers:

++How do you measure the success of your SEO work?++

Twitter

Netmeg: $$ this year vs. $$ last year.

Chiropractic: Phone calls.
Twitter

Realicity: The value of the initial leads & sales generated via search as well as long-term impact from the lifetime customer value.

Marcusbowlerhat: It depends on the campaign & client but ideally, conversions & goals in analytics beat ranking or traffic reports.

JTPotts: Conversions: Forms filled out, driving directions retrieved, documents downloaded, and occasionally coupons redeemed.

yankeerudy: Metrics tied to objectives set before work started i.e., conversion rate, raw organic visits, etc. Definitely not rankings!

oleary: One way to measure the success of SEO work is to look at total number of keywords sending traffic.

anthonydnelson: New customers, conversion rate %, and sales brought in from non-branded organic traffic.

noelx99: More customers/leads/business for my clients.

TomSchmitz: I look at target keyword traffic, all non-$ search (traffic & keyword diversity).

Facebook

Matt Crouch: Depends on the client, their goals and what part of the website I am able to have input in. Is the client looking for traffic, forms filled out, phone calls, orders placed?Facebook At the end of the day I am still looking for traffic. If traffic is increasing and those sources were influenced by my work. Now if I wrote the copy, picked the products to sell, etc., I may hold myself responsible to other goals.

Dianna Huff: Depends ? increased (targeted) traffic, conversions, increased search engine presence for targeted keywords and leads.

Rob Snell: I'm all e-commerce, so revenue, revenue, revenue. We measure top 100 pages by organic traffic/revenue, and then long tail. We also assign revenue per visitor to each keyword, then measure the rank to determine where we should focus efforts, to see if improved rankings would be worth the SEO work or not.

Sarah Theodorou: Improved traffic to the site from engines because of increased search visibility. Improved traffic levels from referral sites where I have improved the presence.
Most importantly, that improved level of traffic from engines and referral sites has converted.

Google+

Jon Henshaw: Increased organic search traffic that results in higher site engagement, goal completions and/or increased ad revenue.

Joe Hall: What Jon Henshaw said. But also it depends on who the work is for. If it's for a client then we work with them on what their key performance indicators (KPI's) are. If it's for us, then it's usually conversions.

Thomas Rosenstand: Easy. When my clients' business goes through the roof thanks to my work. I don't care about their rankings and/or traffic. I care about their revenue. So do they ;-)

Tilak Bisht: I measure organic search traffic with increased revenue and profit.

Jorge Steffen: What stage of what kind of project are we in? Organic growth and goal completions (think sign-ups or subscriptions) could be more important early and transfer conversion optimization might fit better later in a project.

Denis Desnoyers: For me, it's quite simple. When I see a site that I put up for a client winding up on the first page of any search engine and staying there for targeted keywords, my clients are happy and so am I. You can't crunch the pride you get for your work into numbers.

Mark Edmondson: Revenue increase from non-brand keywords.

David Pavlicko: Revenue increase, non-branded search volume, and conversions. Determining goal values for conversion types and applying those to goals within analytics has really helped demonstrate the value of our services and justify our fees.

Scott Van Achte: Totally case by case. Sometimes conversions in the form of sales, leads, sign-ups, etc. Sometimes strictly traffic. Revenue increases. And even sometimes, just the ranking itself, traffic being unimportant (yes, I have had at least one client that only cared about this for a variety of reasons).

Kevin Gallagher: Success is measured by whatever the clients goals are and are not necessary what we would perceive them to be.

And...

Jill's Response: Increased targeted website traffic to the pages they should be landing on, and increased conversions, phone calls, leads and sales.

Want to participate in the High Rankings Question of the Week?

Follow @JillWhalen on Twitter
Like High Rankings on Facebook
Circle Jill Whalen on Google+

Jill Whalen is the CEO of High Rankings,Jill Whalen an SEO Services company in the Boston, MA area since 1995. Follow her on Twitter @JillWhalen

If you learned from this article, be sure to sign up for the High Rankings Advisor SEO Newsletter so you can be the first to receive similar articles in the future!

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Posted on 11:43 AM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

This week I asked my social media followers:

++Do you change URLs for SEO purposes if they're not currently using keywords but are being indexed fine?++

Here's how they responded:

Twitter

Daveminchala: If page has poor or no search traffic or visibility, I'll do it. If it already performs decently well, I'll optimize somewhere else.

Kenjansen: I did do that and my rankings went even higher after 6 to 8 weeks. New high ranking on all 9 pages I changed. 2 weeks of severe pain, though.

Markkennedysem: If the page has lots of links pointing to it or authority, I wouldn't. 301 may not pass all of the link value. If not, I would.

Phixed: I haven't done that for years. Once indexed, linked to and ranking properly, I leave as is whenever possible.

Helenculshaw: No! No need to fix what's not broken, when there are usually much bigger issues to worry about!

Carolinelbell: If there's value for user and/or rankings then maybe. Pros & cons list needed.

Dasnsandy: Yes, I do change 'em.

LesFaber: I would. And would also do a 301-redirect for the Old URL.

Parthasarthi197: If the page is indexed, I would not like to change the URL only to include the keyword in URL.

Webtones: Only if I feel users will increase click through, seeing the keyword as a call to action. Rarely if ever for the bots.

Nilaye10: Turning an indexed URL into a keyword-rich URL should only be done if site technology warrants a complete URL transformation.

Google+

Shawn Warren: I have.

Hershel Miller: Absolutely; getting them reindexed is straightforward enough.

Craig Fifield: On my sites--sure. On a client's site it should be weighed against the technical hurdles. Also, keep the competition in mind--if you are going to outrank everyone anyway, the change might not be worth it.

Dave Winget: I'd say do it provided you know how to 301 correctly. It's only going to help.

Aaron Hassen: Include keywords, yes. Then redirect your old ones.

Larry Chrzan: Usually I don't change URLs if there's no good reason to do so. At the point where I'm doing a website re-design for a client, the question always comes up.

Rajesh Kumar: If we are looking for organic traffic, indexing smoothly, robot friendly and if it's dynamic URL then sure, it helps to change it or make it 301-redirect.

Ash Nallawalla: Absolutely not, unless there is overwhelming evidence that the current format is leading to poor indexing for other pages and Google WMT can't fix those issues. Google is pretty good with ugly URLs these days. If most of the pages have been indexed, I would let sleeping dogs lie. Keywords in URLs are nice to have if you are starting a site, but rarely make a difference to indexing.

Michael Gray: Indexed and not ranking like putting on a sequin evening gown to spend the night alone watching a bravo marathon. If you're indexed and not ranking yeah I'd fix those; indexed and ranking I'd leave as is.

Thomas Rosenstand: Absolutely not. Why would I?

Tim Ronning: As a rule of thumb here I'd say no, but it kinda depends on other factors like if this is part of a bigger project, redesign, refocus, mismatched topical indexing, etc.

Steve Gerencser: It depends. If this is for a large site then no, the ROI usually isn't enough to justify the time/money spent making all the changes and redirects and testing to make sure they are done right. We make the change going forward from that point.

Marcus Miller: Nope, generally not. I manage one site with horrid URLs but the SERPs display the breadcrumb (in place of the URL) so everything looks neat and tidy and there is seemingly no impacts on click through. I would always review on a case by case basis but where budgets are tight I can usually find more productive areas to focus on.

Facebook

Santosh Singh: Definitely not.

Dave Davies: 90% of the time I'd say not. There are exceptions such as a new site that's likely a ways off from ranking.

Steven Musumeche: Yes, I did make the URLs more descriptive and have keywords. With the use of 301 redirects, it worked great.

Karon Price Thackston: Change existing URLs? No. But if I create a new page, I'll include keywords in the URL.

Pontus ?sterlin: Been thinking about this just recently and came to the decision to actually change existing URLs. Even considering adding keyword on start page URL -- mysite.com/keyword instead of mysite.com -- in cases where keyword is a highly competitive one.

Barbara Keek: My first reaction was no. But what's the use to be indexed if they don't contain the right keywords? So yes!

Jill's Comment: Wow, lots of differing opinions with this one! My opinion mirrors Ash Nallawalla's above: Never change URLs unless they're causing a problem.

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Posted on 12:26 PM by Rome | 0 Comments

High Rankings Question of the Week

By Jill Whalen

This week I've changed the name of this newsletter feature from the "Twitter Question of the Week" to the "High Rankings Question of the Week."  I decided that it was too limiting to only ask my Twitter followers because I also have friends on Facebook and now Google+. Moving forward, you'll have the opportunity to respond on any of those social networks. Keep in mind that while you can write more than 140 characters on Facebook and G+, I'd appreciate it if you could continue to keep your answers succinct, and I'll be editing them as necessary!

To go along with today's rant on deceptive marketing, I asked my social media followers:

++Are dishonesty, stretching the truth, or white lies necessary to be a good marketer?++

Here's how they replied at Twitter:

tcpeter: No. You position your product based on its strengths and weaknesses. But long-term value with customer depends on honesty and transparency.

joshgister: No ? unless you are trying to sell something nobody needs ? also known as a con.
Twitter
Casieg: I'd like to think not, but there is the question that, if you omit things, does that count as lying? I don't know.

BrianHarnish: I don't think so. I believe that delivering the right message to the right audience is key. No deception or lies.

analyticscanvas: Honesty and transparency are what a good marketer needs. Anything else is (a) wrong and (b) will get detected in an instant!

ann_donnelly: Dishonesty, even white lies, are not the way to be a good marketer; lost credibility and trust = lost referrals and relationships.

forefront1: Never ? unless your product is weak or flat-out sucks.

joehall: There is a very fine line, and it's also blurry and sometimes hard to see...but also everything is relevant given the right context.

chris_m_mason: IMO good marketing and PR are based on building trust. Dishonesty ruins trust. Lies will catch you out in the long term.

GrpTwentySeven: Even when the truth hurts, it's better to be open, direct and honest. You will gain from it in the long run.

JTPotts: No way! Marketing is all about identifying real needs and showing good solutions. Anything else is ineffective.

Here's how they replied at Facebook:

Derrick Wheeler: They are required to be a good person. There is a time and place for all three ? I prefer stretching the truth, though. Of all three choices, stretching the truth is the most honest, right? So that is my preference. Plain ol' truthfulness can work too!Facebook

Jon Rognerud: Dishonesty, no. Stretching (depending) may be fine to get attention, but you'd better deliver on that promise. As Seth Godin says: "All marketers are liars"... ;-)

Eric Lander: None of them are necessary. All of them are helpful for certain clientele, however.

Larry Mersman: Dishonesty will kill your business quickly. It will lump you into the same category as the old "used car salesman." In this business, news spreads quickly. Stretching the truth seems to be the less offensive of the three, as it is still somewhat based on truth. I'd rather be honest with the customer. They do appreciate it.

Karon Price Thackston: I don't think any of the 3 are necessary.

David Matson: It's only necessary if you are marketing a truly crappy product.

Steven Musumeche: No, just exaggeration. :)

Rob Watts: No, but it IS all about how you tell the story. Paint it wrong or overdo it and it'll look like crap. A good marketer, like a good artist, will know exactly what it is they're trying to communicate and will use their tools and skills to satisfy the recipient.

Woodie Gay: No! Little white lies will lead to bigger lies. Where does it end. They will always come back to bite you. Always tell the truth even if it loses you a sale. Your conscience will tell you that you were right.

Scot Smith: No. Being anything but honest is never acceptable and will always bite you in the rear later on. Even if it doesn't catch up with you, will you be satisfied to have met your campaign goals by being unethical? It's more important to only accept contracts for marketing products and brands that you can fully buy into yourself; once you reach that level you'll undoubtedly reach success in your marketing efforts.

Here's how they replied at Google+:

Tim Laughlin: No, getting caught in those practices is quite often a deal breaker.

Gary Stock: No, they are not necessary; they are regrettable. If political campaigns qualify as "marketing," then sadly, all three are becoming more common ? especially intentional Google+dishonesty. Given many popular claims contrary to economic principles, scientific realities, and even historical facts, such deceptiveness is mounting by the day.

Mike Wilton: To be a good marketer, no. To be a successful salesman, sometimes, but even in those instances you'd better make damn sure that you can make up for it in the end. The biggest thing to consider if you have to be dishonest is the risk. If you get caught, will the person impacted understand why and accept it, or will it create a level of distrust for your or your message?

Dianna Huff: Absolutely not. I hate it when people say, "It's marketing!" as if all advertising / marketing is not honest / truthful.

Jill's comment: Thanks for the very thoughtful replies! While it certainly sounds like you're all wonderful non-deceptive marketers, I do wonder if those who disagree were (rightfully) keeping silent. If you don't quite agree, but would rather not leave your name, feel free to share your comments anonymously below.

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Posted on 3:05 AM by Rome | 0 Comments

Twitter Question of the Week

This week I asked my Twitter followers:

++What's your 1 tip for naturally working keywords into content?++

Here's how they responded:

JulieJoyce: First say it out loud as you would if you were telling it to someone. Then write it.

NewfangledMark: Writing content which is based on your expertise and solutions that answers your prospects' problems.

Davidcarrillo: Take draft & look for related words you can sub with keywords; sentences you can restructure to add singular & plural variations.

SeoSteven: Create content that fits your keywords, don't try to fit your keywords into your content.

dan_shure: Have a really clear focus on the purpose of the site/page. Keywords flow once the idea is figured out: 90% prep & 10% writing.

therichbrooks: Just KEYWORDS make KEYWORDS sure KEYWORDS you KEYWORDS don't KEYWORDS overuse KEYWORDS them. P.S. KEYWORDS.

BeSearchable: The trick to including keywords into content naturally is to know your primary keyword, yet forget it as you write.

ShaMenz: From original KW phrase, develop variations ? singular, plural, etc. Place one variation at beginning of each paragraph & write copy naturally around them.

MichaelTheHayes: No silver bullet, just write natural quality content, make it about your target keywords. Post panda, forcing keywords is a no-no.

forestsoftware: I use the old public speaking idea - tell 'em what you are going to say, say it and tell 'em what you have just said.

oleary: I start with 1 main keyword and a few long tail variations and write content in sections covering each keyword phrase.

Tony_DWM: Relax, let is flow and don't stress. Read it aloud - does it make sense? Rinse and repeat ;-)

Netrafic: We tell clients to just write specifically about the subject on the page and the keywords will be there! Then we tweak :-)

And a summarized version of a Facebook friend's response:

Ken Jones: Take the annoyingly zen approach and forget your keywords and just write about your keywords.

Jill's Comment: I'm surprised nobody mentioned my favorite (and I think easiest) way to get keywords into your content--write more descriptively instead of in generalities.

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Posted on 12:40 AM by Rome | 0 Comments

Twitter Question of the Week

August 10, 2011This week I asked my Twitter followers:

++What sorts of things do you measure as conversions on your sites?++

Here's how they answered:

Nilaye10: Web call volume, click to chat, coupon downloads, profile creation, express ordering and sales.

torka: What I count as a conversion depends on the purpose of the site. :) On one site: sales. On another: info requests.

bradleyhunt: Product sales, lead gen subs, contact form subs, newsletter and email opt-ins, location/direction page visits, faq visits.

SEOjunkie: Measure conversions of: Newsletter signups, document downloads, enquiry forms & quote requests!

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Posted on 2:12 PM by Rome | 0 Comments

Twitter Question of the Week


This week I asked my Twitter followers:

++What are your quick words of wisdom for a business owner just starting out with SEO for their site?++

Here's how they replied:

SonicSEO: Have a unique value proposition ? be able to clearly explain why you're better than the competition. Huge for conversions.

JVRudnick: Title tag + less than 70 chars + priority keywords in order.

Patrickberzai: Content! Content! Content! And SEO is not the be all. A great user interface and calls to action to get leads!

Kaidez: Focus on content first.

Matt_Siltala: I would say start with the basics in making sure your design or content management system (CMS) is search friendly, URLs, images, unique meta, folders, 301s, etc.

ErinJones: Stay organized! Don't rush through something thinking you'll have time to clean it up later. You won't.

JenJHodge: Don't get too attached to the content you wrote, no one's trying to hurt your feelings!

Abelmohler: Design your site for real visitors, not for search engines.

Nibfickle: Be patient. Be very, very patient. This is not what you've been told... #bewareforfakeSEOsharks #nextweek1inGoogleWontWork

ARileyWebDesign: Start with quality website.  Don?t use tricks or gimmicks and stay clear of anyone who advocates such methods.

Dbarra: Ignore toolbar PR, focus on conversions not rankings, obsessively organize/refine your site hierarchy, and test don't guess.

bran6141: Get on twitter and start following people in SEO and web development.  Great people sharing great information.

SEOMalc: Test the water with a targeted PPC campaign first to get data on traffic and conversion rates for later SEO targeting.

Sambeamond: Focus 1st on keyword research, build a list to use throughout SEO campaign. Then begin implementation with Title tags.

BFuniv: You are planting something that will grow.

Stevenapier: Employ a quality SEO agency.

MinkiKimSI: Stay patient & persistent in SEO. Focus on building a quality site, not just ranking high.

DKS_Systems: Build your website for users and for great user-functionality which includes quality content. Quality first.

Mercylivi: Clear and easy hierarchy website. Target localized phrases in KWs & content. Have your mantra as Keep It Simple Stupid (KISS).

Chingyun: Be patient.

DigitalEel: Start with clear objective for your website (helps dictate keyword selection/focus of each page). And site architecture!

Freelancemomcom: In depth KW research with emphasis on local if applicable. Test conversions with PPC. Content strategy--user 1st. Persist!

NickLeRoy: Absolutely need to choose two of the following: Money, Time or Results.

Pedalowebdesign: Obvious start point is working out who audience is, and research. Then building really good rich content.

Jill's Comments: Wow, great stuff everyone! @JVRudnick, I'm not sure I follow what you're saying, but I disagree that a title tag needs to be fewer than 70 characters. @Abelmohler, while that sounds good in theory, there are plenty of sites designed for real visitors which get no search engine traffic, making that advice somewhat hollow. I prefer to say, "Design for real visitors, while also keeping search engines in mind!"

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Posted on 4:36 AM by Rome | 0 Comments

Twitter Question of the Week

++Any tips for choosing keyword phrases?++


AJutah: Google Instant and news.


searchbrat: For organic? Use PPC and make sure that traffic lands on the organic page, not the PPC landing page. Biggest fail I see.


creativeonion: Look for keywords that combine highest search volume + lowest competition, Google to ensure relevancy, rinse, repeat!


macgenie: Look at your analytics reports to find potential phrases that you would never have thought of.


lauracallow: Analytics, Insights for Search, PPC, competitors.


nickleroy: Don't rely on keyword tools when determining Geo-related keywords. Check out and pick Geo's by population.


mjswebsolutions: My first approach is using Google's Autocomplete feature to type keyword phrases into Google and see what they suggest.


MichaelGrover: Internal and external search terms.


ShahMenz: Get to know the business/product as well as client does. Check comments and email from existing customers to see how they refer to product.


TheRealBoydo: Common sense is useful and often overlooked! ;)


aatishseo: Use mind to get seed keywords, tools (auto suggestion, keyword research), time to research repeatedly, belief & patience.


forestsoftware: Old fashioned but I like to talk to people that are not involved with the client to see what they would search for.


idea15webdesign: Focus on the keyword phrases for the products/services which pay your mortgage.


joshaer: I always start by asking 'What would I type into google if I wanted this?' Too many people go with proper technical terms.

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Posted on 2:38 PM by Rome | 0 Comments

Twitter Question of the Week

++Any tips for choosing keyword phrases?++


AJutah: Google Instant and news.


searchbrat: For organic? Use PPC and make sure that traffic lands on the organic page, not the PPC landing page. Biggest fail I see.


creativeonion: Look for keywords that combine highest search volume + lowest competition, Google to ensure relevancy, rinse, repeat!


macgenie: Look at your analytics reports to find potential phrases that you would never have thought of.


lauracallow: Analytics, Insights for Search, PPC, competitors.


nickleroy: Don't rely on keyword tools when determining Geo-related keywords. Check out and pick Geo's by population.


mjswebsolutions: My first approach is using Google's Autocomplete feature to type keyword phrases into Google and see what they suggest.


MichaelGrover: Internal and external search terms.


ShahMenz: Get to know the business/product as well as client does. Check comments and email from existing customers to see how they refer to product.


TheRealBoydo: Common sense is useful and often overlooked! ;)


aatishseo: Use mind to get seed keywords, tools (auto suggestion, keyword research), time to research repeatedly, belief & patience.


forestsoftware: Old fashioned but I like to talk to people that are not involved with the client to see what they would search for.


idea15webdesign: Focus on the keyword phrases for the products/services which pay your mortgage.


joshaer: I always start by asking 'What would I type into google if I wanted this?' Too many people go with proper technical terms.

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Posted on 10:16 AM by Rome | 0 Comments